Questions? Comments? We are always here and happy to answer.
Please reach out to customersupport@therecycledplanet.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customersupport@therecycledplanetco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customersupport@therecycledplanetco.com.
Please go to the size chart at each product page and follow the measurement guide to measure yourself and select the correct size of the garment from the size chart.
Please refer to our Temperature Ratings Chart to learn more.
Plastic bottles are collected, broken down, washed and made into small pellets to be melted down into fiber to make polyfill or fabric depending on need. We have partnered up with UNIFI and use their traceable Repreve® polyfills and fabrics to make our Jackets. You can find more information about the process at www.repreve.com.
Down is repurposed by harvesting used down garments or comforters. Therefore, a live animal is never harmed for its down. The reclaimed down is then washed, sanitized, sorted and repacked for use into our jackets.
Plastic bottles are collected, broken down, washed and made into small pellets to be melted down into fiber to make polyfill or fabric depending on need. We have partnered up with UNIFI and use their traceable Repreve® polyfills and fabrics to make our Jackets. You can find more information about the process at www.repreve.com.
Reference our Product Care guides for specific information on how to care for your new piece.