Questions? Comments? We are always here and happy to answer.
Please reach out to customersupport@therecycledplanet.com
Domestic Orders:
- Return Period: You have 15 days from the date of delivery to request a return. An $8 restocking fee, per item returned, will be deducted from your refund for returned items.
- Items marked as Final Sale (updated as of 12/13/24): Any items marked as final sale at the time of purchase are not eligible for returns, exchanges, or refunds.
- Conditions: Item must be unworn, unused, with tags, and in original packaging. Proof of purchase is required.
- Process: Contact us at customersupport@therecycledplanetco.com to initiate a return. Upon acceptance, a return shipping label and instructions will be provided.
- Note: Items returned without a prior request will not be accepted.
International Orders:
- You are responsible for the shipping costs of both the return and any replacement item.
For questions or assistance with returns, reach out to us at customersupport@therecycledplanetco.com.